Our Price Match Guarantee
Homestead Caravans & Outdoor Leisure has one of the largest Accessory Showrooms in the UK offering literally thousands of caravan, motorhome, camping and outdoor products and is home to the majority of leading brand names. We work extremely hard in collaboration with our suppliers, in order to guarantee our customers have access to the most comprehensive choice of products, at the lowest prices possible.
Homestead Caravans & Outdoor Leisure offers customers so much more than just great prices, but we wouldn't want price to ever be a reason for you to shop elsewhere; that's why our prices are fully supported by, 'Our Price Match Guarantee'.
To receive a price match under Our Price Match Guarantee, please supply the following product and competitor information:
- Our Price Match Guarantee does not included touring caravans (contact our sales team for matters relating to caravan prices)
- Name of the product you'd like us to Price Match
- Product code/sku if available
- Any product options such as size and colour
- The selling price of the product (the price you pay)
- Any applicable delivery charges
- The name of the competitor where you have seen the item/s cheaper
- The product website address on the competitors website, such as: www.homesteadcaravans.co.uk/shop/example-url.html. This will be used to quickly verify your claim.
How to make a Price Match claim
You can make a Price Match claim using the following methods:
- Claim in person at our Essex showground
- Telephone: 01255-830-229
- Email: firstname.lastname@example.org
- By using our online contact form found at: Click here to visit our online Contact form
Terms & Conditions
- Prices must include VAT, unless goods qualify for zero-rated VAT supply, as in the case of deliveries to the Channel Islands;
- We do not price match auction sites, market stalls and private sales;
- The competitor’s product must be brand new and be of an identical specifications;
- Price match products must be in stock and available to buy immediately;
- We must be able to verify the competitor’s price and stock position;
- A Price Match excludes any additional services and/or product promotions, such as free product offers, that may accompany of be attached to a Price Match product;
- We will only Price Match against any advertised competitor selling price which is available to any member of the public;
- Price Matches exclude promotional vouchers, on-line codes, gift vouchers, gas bottles and gas refills;
- Homestead Caravans reserves the right to withdraw the Price Match at any time;
- All Price Match transactions are at the discretion of Homestead Caravan Centre Limited; and
- *All competitor Price Matches whether in-store or on-line take into consideration a combination of, the selling price of the product/s and any delivery charges that may apply.
*Why we take into account delivery charges
When deciding a Price Match we always take into consideration a combination of, the selling price of the product/s and any delivery charges that may apply. This is necessary because some businesses have a policy that involves off-setting the price of their products by, increasing the cost of delivery. This used to be a common practise amongst Ebay traders, which has the effect of making products appear cheaper than they actually are.